Terms and Conditions of Business

Terms and Conditions of Business

Chesterfield Detectives

Chesterfield Detectives' terms and conditions of business

Riding Research Ltd T/A Chesterfield Detectives

Terms and Conditions of Business for Chesterfield Detectives

Terms, Conditions and Cancellation Policy

  1. General
    • 1.1 These terms and conditions of contract constitute the sole agreement between Riding Research Ltd T/A Chesterfield Detectives ("the Provider") and the Client in connection with all and any services provided by the Provider to the Client.
    • 1.2 No variation in these terms shall be effective unless notified by the Provider to the Client in writing.
    • 1.3 The Provider is a firm of private detectives and investigators and provides services including, but not limited to, tracing, surveillance, asset location, pre-employment checks, vehicle tracking, and process serving. All services provided by the Provider are provided in accordance with these terms and conditions.
    • 1.4 These terms and conditions shall be governed by English law and any dispute arising out of or in connection with them shall be determined by the English courts.
    • 1.5 This agreement constitutes the sole agreement between the Provider and the Client in relation to any services to be provided to the Client by the Provider.
    • 1.6 Because of the nature of surveillance work, the Provider cannot offer any guarantee or warranty that its work will be successful and does not do so.
  2. Services
    • 2.1 Prior to the commencement of work, the Provider and the Client shall agree what services the Client is to purchase and the Provider is to provide.
    • 2.2 The Provider shall commence work at a time to be agreed following consultation with the Client.
    • 2.3 The Provider makes no promise or warranty that the provision of the services will be uninterrupted, but will endeavour to provide the services as quickly as the circumstances of the individual case permit. Unless specifically agreed, time is not of the essence of the contract for the delivery of the agreed services.
    • 2.4 The delivery of the services shall be deemed to be complete either when the objective of the services has been achieved or when the Provider deems that delivery is complete.
    • 2.5 The Provider accepts no liability nor can it be held responsible for the loss of a subject whilst on surveillance.
  3. Payment
    • 3.1 Services must be paid for in advance and the Provider shall not be obliged to commence work until cleared funds are in its possession.
    • 3.2 The agreed charge for the services is exclusive of disbursements and other expenses incurred by the Provider during the performance of the services and these will be charged separately. Disbursements and other expenses will include the use of public transport, undercover expenses incurred during undercover work, fees and charges incurred in attending public or private functions necessary for the performance of the services, video editing, any other taxes, charges or tariffs necessarily incurred during the provision of the services, and any other expenses agreed in advance by the Client. A Client who has paid for these services by credit or debit card irrevocably authorises the Provider to charge the same card for any expenses due which have not been pre-paid.
    • 3.3 The Client agrees to indemnify the Provider against any damages, costs, other charges, and in respect of any additional service time incurred as a consequence of providing the services. If for any reason the Provider is unable to perform and/or deliver the services to the Client, a refund in full (if no services have been delivered) or in part (if partial services have been delivered) will be provided within 7 days after the Provider agrees to provide it.
    • 3.4 Any dispute in relation to any amount charged by the Provider must be notified to the Provider by the Client within 60 days of such charge being made. In the absence of notification in accordance with this paragraph, any charges made will be deemed to have been accepted for all purposes, and you consequently release the Provider from all and any liability and/or claim resulting from any such charging error or discrepancy.
  4. Default and Termination
    • 4.1 In the event that any sum due from the Provider to the Client remains unpaid for 7 days or more after the delivery of the Provider's invoice, the Provider may at its sole discretion terminate this agreement by informing the Client of its decision so to do.
    • 4.2 In the event that any sums remain outstanding under clause 4.1 above, irrespective of whether or not the Provider terminates this agreement, the Provider shall be entitled to charge interest on all monies outstanding at the rate of 2% per calendar month or part thereof from the date of invoice until payment.
    • 4.3 In the event that the Provider brings legal proceedings and/or takes any other recovery action against the Client to recover any monies due under this contract, including interest, the Client will indemnify the Provider against all and any legal, court and other costs incurred during or as part of the recovery process.
    • 4.4 Either party may terminate this agreement upon notice in writing if the other is in breach of any material obligation contained in these terms which (if the same is capable of being remedied) is not remedied within 7 days of written notice to the other party so to do.
    • 4.5 Either party may terminate this agreement forthwith upon giving written notice of its intention to do so to the other party if either party becomes bankrupt or makes a voluntary arrangement with its creditors or if in relation to either party an administration order is made or a receiver or administrative receiver appointed over any of its assets or undertaking or if, in the case of a limited company, a resolution or petition to wind it up is passed or presented or if a winding up order is made or if any other similar or analogous procedure in relation to either party is undertaken.
    • 4.6 In the event of any termination of this agreement howsoever occasioned, the right of the Provider to be paid for the services shall not be affected and upon termination by the Provider in accordance with the terms of this clause, all services agreed to be provided shall be deemed to have been provided whether provided or not.
  5. Cancellation and Refunds
    • 5.1 Where Chesterfield Detectives has been instructed to commence a service of any kind, and a payment has been made by the client, these monies are nonrefundable in full once Chesterfield Detectives has commenced work on the client's instructions.
    • 5.2 Any refund made or offered by Chesterfield Detectives will be limited by funds available after any direct or indirect liability incurred by Chesterfield Detectives, including time used for the purpose of meetings, consultations, travel or preparation, has been covered.
    • 5.3 If no work has been commenced by Chesterfield Detectives, and it is agreed by Chesterfield Detectives that a refund can be made, a refund less 25% administration fee will be made.
    • 5.4 If a refund is not considered optional by Chesterfield Detectives a credit of the hours or tracking days may be offered and available to the client for 6 months from the date of original payment.
  6. Notices
    • For the purposes of these terms and conditions, the address at which notices can be left or to which notices can be sent by post is Riding Research Ltd 140 Nottingham Road, Nottingham, NG9 8AR. The Provider's business phone number is {LocalBranch.Phone}. The Provider's business email address is mail@chesterfielddetectives.co.uk.

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Why Choose Chesterfield Detectives?

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    Chesterfield Detectives experienced management team and highly skilled private investigators ensure that your case is carried out professionally and efficiently.

Chesterfield Detectives' Frequently Asked Questions

  • To hire your company is more expensive than some others that I have seen. Why is that?
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Nationwide Client Comments

  • Durham Detectives did a really thorough job, providing me with high quality photographic evidence and even DVD footage. They left no stone unturned, to get the...
    Bob, Co. Durham
  • I was pleasantly surprised to find Newcastle Detectives not only the most competitive in price, but second to none when it came to customer service. Top marks...
    Geoff, Newcastle
  • My daughter moved out after an argument with myself and my new partner. I didn’t hear from her for months. I thought, given time, she would get in touch again...
    Val, Whitley Bay
  • I just wanted to know what my partner was doing online every night. He said it was work, but he was staying up into the early hours of the morning, even at...
    Lynsey, South Shields
  • I really wanted a female private investigator to carry out the surveillance I needed doing. Durham Detectives provided one without hesitation. Their case...
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About Chesterfield

Chesterfield Detectives have been operating in Chesterfield and the East Midlands for almost 20 years.

  • Chesterfield railway station is located on the Midland Main Line, with East Midlands Trains providing services to Nottingham and Norwich and CrossCountry serving Newcastle, Birmingham, Bournemouth, Bristol, Edinburgh and Plymouth.
  • Chesterfield is a market town and a borough of Derbyshire, England.
  • Chesterfield lies north of the city of Derby, on a confluence of the rivers Rother and Hipper.
  • Including Staveley, the population of Chesterfield is 100,879, although that of the town itself is 70,260.
  • Chesterfield is Derbyshire's largest town, although the county town of Derbyshire is Matlock in the Derbyshire Dales.
  • Around 250,000 people live in the immediate area nearby including Dronfield, Bolsover, Staveley, Shirebrook and Clay Cross.
  • Chesterfield is located on the A61, 6 miles from the M1 (via the A617 to J29 and A632 to J29A), and forms part of the Sheffield City Region.
  • Chesterfield received its market charter in the year 1204 from King John and around two hundred and fifty stalls can still be found in the town centre every Monday, Friday and Saturday.
  • Chesterfield is also home to the area's only RSPCA Branch.
  • Chesterfield's biggest employer is now the 'Post Office' administration department located in a newly constructed building located on the edge of the town centre.
  • The Royal Mail's Pensions Service Centre is near the town on Boythorpe Road, in Rowland Hill House.
  • There is another Royal Mail building in the town on West Bars called Future Walk, recently sold to CPP.
  • Chesterfield is home to one of the largest open air markets in Britain, the stalls sitting either side of the historic Market Hall.
  • In the middle of town, a collection of narrow medieval streets make up 'The Shambles', which house The Royal Oak, one of Britain's oldest pubs.
  • Chesterfield's Library is located just outside The Pavements on New Beetwell Street.
  • Junction 29 of the M1 motorway at Heath links Chesterfield to the motorway network to the south, via the A617 dual-carriageway.
  • Construction of the new Junction 29a has been completed at Markham Vale, Duckmanton, and the new junction opened at the end of June 2008,
  • Chesterfield has links to the M1 at Junction 30 and the North via the A619.
  • Other major roads to Chesterfield include the A61 Sheffield Road (north)/ Derby Road (south) which has a dual carriageway beginning in the town centre and
  • continuing onto Sheffield.
  • Other major roads to Chesterfield include the A619 which is a major inroad to the Peak District, eventually joining the A6 near Bakewell.
  • Other major roads to Chesterfield include and the A632 to Matlock.
  • Chesterfield railway station is located on the Midland Main Line, with East Midlands Trains providing services to London, Sheffield, Leicester, Leeds and Liverpool.
  • Chesterfield previously had two other rail stations.
  • In addition to railways, Chesterfield had a tramway system, built in 1882, and closed in 1927.
  • Chesterfield is home to the Football League Two club Chesterfield F.C. who play at the Recreation Ground which is usually referred to as Saltergate.
  • Chesterfield has a competitive athletic team which competes regularly all over England.
  • Chesterfield also has its own amateur Sunday football league that plays host to over 100 teams on a Sunday morning.
  • A speedway training track operated at Glasshouse Farm in the early 1950s.

Chesterfield Detectives

Professional, efficient and discreet private investigations in 158 UK cities, backed by an extensive UK network. Chesterfield Detectives serve Chesterfield and localities throughout the East Midlands.

From Polygraph testing to surveillance, Chesterfield Detectives have continued to cater for all private and corporate investigative needs since 1999.





Chesterfield Detectives - 95% Success Rate, 100% Legal

By choosing to work with Chesterfield Detectives, you are choosing a professional, efficient and reliable detective agency with a strong local knowledge of Chesterfield, the East Midlands and surrounding areas. Our in-house private investigators, operatives and managers are trained to the highest standard. Our equipment is best-of-class. Chesterfield Detectives are industry leaders in customer service.

All of our private detective services are conducted discreetly and in total confidence.

Last - but not least - you can rest assured that our private investigations services are 100% legal - they comply with all relevant rules and regulations.

Any Questions?

If you have any questions about our private investigations services in Chesterfield, or private detective packages, then don't hesitate to call our friendly team on 01246 511 200 or contact us via the website.

Chesterfield Detectives - The No1 Detective Agency in Chesterfield

St Andrews House, Millennium Way, Dunston Road, Chesterfield, S41 8ND

Serving Chesterfield, Barrow Hill, New Whittington, Brockwell, Dunston; Hasland, Woodthorpe, Middlecroft and Poolsbrook Fenside and all areas in and around the East Midlands